Once your organisation is set up and you’ve heard from our JNCTN support team you are all ready to start registering your people and loading credentials.
If you haven't filled out a registration form to set up your organisation you can find the instructions here.
Before getting started here is some important Information about registering staff
Whether you register your people or they do it themselves there a four very important items that need to be completed.
- A user will need a unique e-mail address to sign up
- An organisation must be selected (this is automatic if the admin sets them up)
- A photo must be added to the profile. We strongly suggest that this is prepared prior to commencing the sign-up process, You can find the photo guidelines here
- The user needs to select the organisations they work with, to ensure that the user’s details are visible to the selected organisations. For more information on what is shared read our article here
1. Register your people
There are two options for this:
- You can add them in the portal and send them an invite to join, where they can complete their profile setup.
- Step-by-Step instructions on how to add them in the portal are here.
- If you have large numbers of people contact JNCTN to see if sending us an export from your current systems is appropriate.
OR
- They can self-register at https://staylive.jnctn.nz/
- Step-by-step instructions on how they self-register can be found here if you want to send these out to your people.
2. Confirm and assign your people
- Once a member has registered with your organisation you will need to approve them.
- Step-by-step instructions on how to approve them are here.
- If you have any trainers or additional admins please ensure you assign them that role by following these instructions here.
- Get your people to load the JNCTN app on their phone. This is helpful for all users but essential for trainers. Instructions are here
3. Load and create credentials
- StayLive generators, transmission and lines companies have a set of mandatory credentials they require. Please refer to https://www.staylive.nz/Site/staylive/guidelines/training-and-competency/
- Create any credentials your organisation administers (this could be internal inductions or training). You will find instructions here
- Update your team members training and credentials. Instructions on assigning credentials are here
- If there are any credentials you can't find you can create them following these instructions
- Once loaded against an individual in the SCT, credentials can have a status of red, amber or green. You can view an explanation on how it works here
Trouble shooting
If you need help setting up your password or have forgotten it click here
If you have lost your registration link or if it has expired click here
If your card gets lost or is stolen click here
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